Last updated: June 21, 2025
1. Introduction
Shape & Pixels Design Agency ("Shape & Pixels", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal information to us.
2. Information We Collect
We may collect information you provide directly, information collected automatically when you use our website, and information from third-party tools we use to operate our business.
- Contact details such as name, email address, phone number, and company name
- Project information shared through contact forms, proposals, or discovery calls
- Billing and invoicing details when you become a client
- Communications you send us by email or through our website
- Technical data such as IP address, browser type, device information, and pages visited
- Cookies and similar technologies used for analytics and site performance
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Responding to inquiries and providing quotes or proposals
- Delivering design, development, and marketing services
- Managing client relationships, billing, and project communication
- Improving our website, services, and user experience
- Sending service-related updates, unless you opt out where applicable
- Complying with legal obligations and protecting our rights
4. Legal Bases for Processing
Where applicable under data protection laws, we process personal data based on one or more of the following: your consent, performance of a contract, our legitimate business interests, or compliance with legal obligations.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as hosting providers, email platforms, analytics tools, payment processors, and contractors supporting project delivery.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, meet legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and our relationship with you.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is consent-based.
To exercise these rights, contact us at hello@shapeandpixels.com. We may need to verify your identity before responding.
9. Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact Shape & Pixels Design Agency at hello@shapeandpixels.com.
Questions? Contact us or email hello@shapeandpixels.com.